Our office printer jams so often we gave it a name: Janet. Every breakdown sparks a chorus of “Dammit, Janet!” and turns into the only real team-building exercise we’ve had all year. Forget trust falls — nothing unites coworkers like screaming at a machine that refuses to do its one job.

Let’s set the scene. My Outlook crashed again, my Teams notifications are multiplying like rabbits, and the printer on the third floor has entered a witness protection program. Naturally, I did what any reasonable employee would do: I called IT.

Leadership’s all-hands started in 2 minutes. Our fancy 360° “owl” conference mic refused to talk to Teams. Centralized IT cheerfully suggested “turn it off and on” from 1,200 miles away. We survived—with a backup plan and a healthy fear of USB-C hubs.